November 19, 2021, 10:43 pm. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. I am having the same problem in California . In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. if (!window.mc4wp) { Thanks al, v. General Motors LLC. ), as well as a daytime phone number where we can reach you if we have any questions. David K Returned it and they told us the headlights were working. I have a 2010 SRX with the same problem. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. I feel the same way. You will receive a link to create a new password via email. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! June 2017. Have a car complaint to add? Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. A. December 17, 2021, 11:31 pm. Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana listeners: [], On three (3) separate times while driving in the rain the wife and I could see nearly nothing. The problem as I understand is with the reflectors behind the bulbs. Your ethics and morality are on the line. UPDATE: My reimbursement check arrived today. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. Carvana Certified. Anita I thought I was going crazy not being able to see at night. November 21, 2021, 7:06 am. Even though GM allegedly refuses to order a 2016 Cadillac SRX headlight recall, the automaker has issued several bulletins to dealerships about 2010-2015 SRX SUVs. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. Subscribe Written by Alexandra Purcell In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. Now the drivers side this year , almost $2000.00. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Just cost me $3200. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. I live in New York. Same exact issue ..NO headlights. Now I cant seem to get this magic reimbursement form. I think I will get rid of it. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. I'm satisfied. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. My headlights where 1400 and it took them 7 months to refund me the money back. Walter Kosydor And the run around is awful. 1 review. Yes brighter light updated look but now after a month its just not what it should be! Maybe in a few years I will get an electric car, but for now I will just deal with dim headlights, until I get around to putting LEDs. Craig Sharpe Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. Est. If this was a problem they should of did a recall. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. January 30, 2022, 10:32 pm. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. Add me I had to replace mine so i didnt get killed and filed a complaint. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. I thought my eyes was getting bad Im force to ride to work with high beams on. Replaced mine and now theyre bad again, very expensive. Same problem with my 2013 SRX and now car will not pass inspection because light is out. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. November 18, 2021, 9:07 am. You can change these settings at any time. Its a lease vehicle, plus I took out a warranty to cover damages such as this. I cant even see the road at night with low beams they are useless. I am a owner of a 2015 srx with the same problem m please advise. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. I do not feel safe driving at night!!! Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. I have a 2014 SRX and my headlights are really dim. The most environmental impact humans do is buy new cars and trash old ones. After 2 years I had to park it at night because of headlights. We had to trade in our 2013 SRX because of the headlights being so dim. When will reimbursement checks be refunded. The contact stated that the headlights were dim, making it had to see at night. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. i called Cadillac after i heard about this lawsuit The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. So, you may be able to get reimbursed for parts and labor and maybe you won't. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Where is the coverage for us Canadian customers? doesnt make sense, I agree please. I just had cataract surgery, my eyes were better than they had been in a long time. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. Headlights failure. This also happens on the 2016 same make and model. Without a formal fix or. We have a 2012 SRX Cadillac. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. settlement administrator or your attorney for any updates regarding Pleas advise, Debbie Perry Parmelee. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. My local dealership wants to charge me over $1,900 to replace them. 2015 SRX Mine are bad as well. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! QUESTION: Is this lawsuit still in process, or has it been settled? I was fooled with the thought of Cadillac meaning quality purchased. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! Parts: (253) 321-5771 . I have a 2016 SRX. Our headlights are just as important as a seatbelt! How does GM get away with this. September 2, 2022, 11:04 am. I have owned 3 Cadillacs but never again. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . Sunday 11:00am to midnight. Buy aftermarket. Save Search (0 Saved) Get it by Saturday. It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. This car has been a nightmare. The voluntary dismissal officially ends the class action lawsuit. We were stopped by police at night and told it as unsafe to drive at night! However, the repairs must have been associated with problems caused by moisture. Barbara Whiting It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. December 19, 2021, 1:00 pm. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. So mad atm!!!!!!!!!!... The thought of Cadillac meaning quality purchased which combines extensive survey data and expert technical.. Will not pass inspection because light is out lease vehicle, plus I took out warranty... This magic reimbursement form told everything was good me I had to replace mine I. 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